Staying Safe: A Quick Note on Secure Booking & Communication
At KAĨTE, your peace of mind is just as important to us as a comfortable bed and a great view.
Lately, the travel industry has seen an increase in phishing scams and fraudulent messages targeting travelers. We want to make sure you are always protected. Whether you’ve already booked with us or are planning your next getaway, please keep these official communication guidelines in mind:
-
Trust the Platform: We manage all of our reservations exclusively through trusted official platforms (like Airbnb, Booking.com, and Agoda). Your booking status on these official apps is always the single source of truth.
-
No External Payment Requests: We will never ask for your credit card details, bank transfers, or payments via WhatsApp, SMS, or external links. All financial transactions happen securely through your original booking platform.
-
Verify Before You Click: If you receive a text, email, or WhatsApp message asking for personal information or offering a "discount link," please do not click it.
-
Our Only Official Contact: When in doubt, reach out to us directly through the official messaging system of your booking app, or call our verified guest line at: KAĨTE Homestay: 018 - 352 6688 OR KAĨTE Suites: 018 - 788 8586
Thank you for helping us keep our travel community safe. We can’t wait to host you!

